Privacy Policy Last Updated: January 2026

Privacy Policy – Phuket Scooter Rental and Motorbikes

Last Updated: February 2026

At Phuket Scooter Rental, your privacy and the security of your personal documents are our top priorities. We operate with a 100% Legal & Safe Guarantee. This policy explains how we collect, use, and protect your personal data in accordance with the Thai Personal Data Protection Act (PDPA) and the General Data Protection Regulation (GDPR).

1. Data Controller

Phuket Scooter Rental (Miss Air Co., Ltd.) is the data controller for the personal information we collect.
Address: Phuket Villa 3, 69/22 Soi Phon Charoen 1, Wichit, Mueang Phuket District, Phuket, Thailand 83000
Email: [email protected]

2. Information We Collect & Legal Basis

To provide a legal rental service, we process data based on Contractual Necessity and Legal Obligation:

• Identity Documents: Photos of your passport (photo page) and Thai immigration/entry stamp.
• Driving Credentials: A photo of your valid (International) Driving License.
• Contact Details: Name, phone number/WhatsApp, and email address.
• Technical Data: IP address, browser type, and usage data (collected via cookies).

3. How We Use Your Data

• Rental Agreement: To execute the contract for your scooter rental.
• Communication: For booking confirmations, return reminders, and customer support. We do not send marketing emails or newsletters.
• Legal Compliance: Sharing data with Thai government agencies (e.g., Police) only when legally required.
• Insurance: Processing claims in the event of an accident or theft.

4. Storage, Security & Third Parties

• Security: Document photos are stored in a secure, encrypted cloud environment. We use SSL/TLS encryption for all data transmitted via our website.
• No Financial Risk: We do not process or store credit card data. All transactions are handled in cash (THB).
• Third Parties: We use (CDN/Security) and (Performance). These providers may process anonymized technical data to ensure website stability. We never sell your data to third parties.

5. Cookies & Tracking

We use cookies to improve your experience.

• Essential Cookies: Necessary for the website and booking form to function.
• Analytics: We use Google Tag Manager and Google Analytics to analyze anonymized visitor behavior.
• Cookie Consent: You can manage your preferences via our cookie banner.

6. Data Retention

We retain your personal data for one year following your rental period to handle potential traffic fines or insurance follow-ups. After this period, the data is securely archived or deleted unless a more extended retention period is required by Thai law.

7. Your Rights (GDPR & PDPA)

Regardless of where you are from, we grant you the following rights:

• Access & Rectification: Request a copy of your data or have inaccuracies corrected.
• Erasure (“Right to be forgotten”): Request deletion of your data (subject to legal obligations).
• Data Portability: Request your data in a structured, machine-readable format.
• Withdraw Consent: Not applicable for marketing, as we do not send marketing communications.

To exercise these rights, please get in touch with us at [email protected].

8. Contact Information

For any privacy-related questions, please contact our Data Protection Officer (DPO) at our office address or by email.